About Me

Hello, I'm Emma.

I’m an experienced IT professional with over 7 years of technical support expertise and a fervent passion for modern IT environments. My journey in the world of technology began in the mid 1980’s when we got an Acorn Electron computer, and had to load games from cassette tapes, or type in all the code manually, from magazines.

That early passion never faded, and developed in to building PCs, configuring home networks and getting some basic knowledge of programming with C++ and Pascal, in the late 1990’s. Since then, I’ve continued with that passion, always wanted to learn and experience more. I’ve experienced more with programming languages C# and Java, I’ve honed a robust understanding of virtualisation technologies including Hyper-V, VMware ESXi & Workstation, Oracle VirtualBox, and Proxmox.

As a Linux enthusiast, I’ve adopted it as my daily operating system and have been utilising VMs on bare-metal setups and cloud VPS to host open-source applications. My exploration of containerisation with Docker has further enhanced my skills in this area.

I am committed to continuous learning and professional growth. Studying part time at university to achieve Bachelor’s Degree, and I am also developing my cyber security knowledge by taking a SOC100 course with Level Effect.

Technical Skills

Virtualisation: Hyper-V, VMware ESXi & Workstation, Oracle VirtualBox, Proxmox.
Operating Systems: Linux (daily OS), Windows.
System Administration: Windows Server, Group Policy Objects (GPO).
Cyber Security: Engaged with Try Hack Me, Hack The Box, Blue Team Labs Online.

Soft Skills

Collaboration: Thrives in team environments, contributes positively to team dynamics.
Problem-Solving: Strong analytical skills, adept at resolving complex IT challenges.
Continuous Learning: Always seeking to expand knowledge and skills through various learning platforms.

Certifications

Diploma of Higher Education in Computing & IT (2023)
BTL1 Level 1 Cyber Security Certification (2024)

Projects